How It Works
Guided Support Through the Journey
Research shows that people with a support network have better outcomes. We start with the patient, and build a one-on-one relationship they can count on to listen, educate and support them as they receive treatment.
Who We Assist
Check if You Are Eligible
Read Stacy’s Survivor Story
1
Qualify & Get Your Navigator.
All patients are paired with a one-on-one Patient Navigator who is a professionally trained staff member and will identify a plan.
2
Create the Plan to Meet Needs.
A series of conversations/meetings with your Navigator to build the support plan for you.
3
Get Financial/Emotional Support
Direct assistance – typically both financial and service based.
4
Continue the Conversation
Regular communication with your Navigator monitors progress and direction and keeps you moving forward.
We Assist With
Mortgage/Rent
Insurance Premiums
Utility Bills
Transportation Costs
Frequently Asked Questions
How is financial hardship defined?
In order to be eligible for assistance, you must have a household gross income of 450% or less of the federal poverty level. You must submit last year’s tax return to confirm eligibility.
What is considered active treatment?
Active treatment is defined as the period after a positive diagnosis of breast cancer has been made and during which therapies are being administered, including surgical procedures (e.g., single or bi-lateral mastectomy, lumpectomy, axillary dissection or sentinel node biopsy), chemotherapy or radiation. The window of eligibility will conclude once active treatment is completed. For the purposes of Gateway to Hope’s financial assistance program, active treatment does not include long-term hormonal therapies or extended oral treatment (e.g. Nerlynx) for non-stage IV patients and reconstruction.
What bills or expenses are eligible for assistance?
Covered expenses include: health insurance premiums, rent/mortgage, utilities (electric, gas, sewer, water, waste management), auto payment, auto insurance, auto repair, telephone and internet. All bills are paid directly to the billing company except for health insurance premiums, which can be paid directly or reimbursed. No payments are automatically processed. With each new payment request, a new bill must be submitted with the following information: name, account number, payable to and amount, and address where to send. Bills acquired prior to diagnosis will not be considered for assistance.
How long does the application process and distribution of funds take?
Once an application is received, we strive to contact the applicant within one week. After the application is completed and eligibility has been established, it can take up to 5-7 business days for processing of payments. Please note Gateway to Hope is not an emergency fund and cannot provide immediate financial assistance.
