PRIVACY POLICY

How we use and safeguard your personal and health related information.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information:

  • Name, mailing address, phone number, and email address
  • Date of birth
  • Income level or financial status
  • Insurance status

Health Information:

  • Breast cancer diagnosis and treatment details
  • Medical provider information
  • Treatment status and history
  • Related documents or notes submitted through our forms

We collect this information only when you voluntarily provide it, such as when applying for our Treatment Navigation+ Program or contacting us through the website.

HOW WE USE YOUR INFORMATION

We may utilize your information to:

HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Provide personalized support through our navigation programs
  • Assess eligibility for financial or treatment assistance
  • Communicate with you regarding your care and services
  • Improve our programs, services, and website functionality
  • Comply with any applicable legal and regulatory obligations

We do NOT sell, rent, or trade your information to third parties.

  • Authorized Gateway to Hope staff and volunteers involved in your care
  • Medical providers or partner organizations involved in your navigation support (with your permission)
  • Government agencies or legal authorities if required by law

All data shared is done so with the utmost confidentiality and only on a need-to-know basis.

DATA SECURITY

We implement industry-standard security protocols to protect your personal and health information, including:

  • Secure web forms using SSL encryption
  • Restricted access to sensitive data
  • Secure data storage systems and cloud platforms
  • Regular staff training on privacy and data protection

    YOUR RIGHTS

    You have the right to:

    • Request access to the personal data we hold about you
    • Correct inaccuracies in your information
    • Withdraw your consent at any time
    • Request deletion of your data, subject to legal or programmatic obligations

    USE OF COOKIES AND ANALYTICS

    Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to understand how visitors interact with the site. This helps us improve user experience but does not track personal health information.

    You can manage cookie preferences through your browser settings.

    THIRD PARTY LINKS

    Our site may contain links to external websites. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any external site you visit.

    CHANGES TO THIS POLICY

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website after changes have been posted constitutes your acceptance of the new terms.

    CONTACT US

    If you have questions about this Privacy Policy or our data practices, please contact:

    Gateway to Hope
    Address: 3114 Sutton Blvd, Maplewood, MO 63143
    Phone: (314) 569-1113
    Email: info@gthstl.org